Terms of Service

Overview

Welcome to Ammar Kitchenware.

These Terms of Service ("Terms") govern your access to and use of the Ammar Kitchenware website, products, and services. Throughout these Terms, the words "Ammar Kitchenware," "we," "our," and "us" refer to Ammar Kitchenware.

By visiting our website, creating an account, or placing an order, you agree to comply with these Terms of Service, along with our Privacy Policy, Shipping Policy, and all other policies published on our website.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Online Store Terms

By using our website, you confirm that:

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Products & Services

Ammar Kitchenware offers a carefully selected range of:

  • Premium Kitchenware
  • Cookware
  • Specialty Coffee Equipment
  • Authentic Barista Space Products
  • Cleaning & Hygiene Products
  • Commercial Kitchen Supplies

As the exclusive distributor of Barista Space products in Pakistan, we are committed to providing genuine, high-quality products for homes, cafés, restaurants, and businesses.

While we strive to ensure all product descriptions, specifications, and images are accurate, slight variations in color or appearance may occur due to lighting, photography, or screen settings.

3. Pricing & Availability

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

We reserve the right to:

  • Update product prices without prior notice.
  • Correct pricing errors.
  • Modify product descriptions.
  • Limit product quantities.
  • Discontinue products at any time.

Availability is subject to stock levels.

4. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate.
  • Your payment details are valid.
  • Orders are subject to verification and acceptance.

We reserve the right to refuse, cancel, or limit any order due to:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent activity
  • Incorrect customer information
  • Duplicate or bulk orders deemed inappropriate

We currently support secure online payments and may also offer Cash on Delivery (COD) for eligible locations.

5. Shipping & Delivery

Orders are processed as quickly as possible and shipped throughout Pakistan using trusted courier partners.

Estimated delivery times are provided for convenience and may vary due to:

  • Public holidays
  • Weather conditions
  • Courier delays
  • Remote delivery locations

Complete details are available in our Shipping Policy.

6. Returns & Exchanges

Returns and exchanges are handled according to our Exchange Policy.

Generally:

  • Returns must be requested within 10 days of delivery.
  • Products must be unused and in their original packaging.
  • Damaged or incorrect products should be reported promptly with supporting photographs.

7. Accuracy of Information

We make every effort to keep our website accurate and up to date.

However, occasional errors relating to:

  • Product descriptions
  • Images
  • Pricing
  • Promotions
  • Availability
  • Shipping information

We reserve the right to correct any errors without prior notice.

8. Intellectual Property

All content on the Ammar Kitchenware website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Branding

is the property of Ammar Kitchenware or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Submit false information.
  • Abuse or harass our employees or other users.
  • Interfere with website operations.

Violation of these Terms may result in suspension or termination of your access.

10. Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Shopify
  • Payment Gateways
  • Courier Companies
  • Google Analytics
  • Meta (Facebook)
  • WhatsApp

We are not responsible for the content, policies, or practices of these third-party services.

11. Limitation of Liability

To the fullest extent permitted by law, Ammar Kitchenware shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Product misuse
  • Delivery delays beyond our control
  • Technical errors
  • Third-party service failures

Our total liability shall never exceed the value of the purchased product.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any revisions will be published on this page with the updated effective date. Continued use of our website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Karachi, Pakistan.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: ammarkitchenware@gmail.com
Phone/WhatsApp: +92 370 8077721